How People Sign Up:
Anyone can sign up for your event's alerts. We provide each event with a link as well as a QR code that directs the user to the sign up form. There is no need for people to create an account on the website; they just need to put in their phone numbers.
Additionally, event managers can bulk add subscribers through two methods: uploading a spreadsheet or selecting subscribers from past events. The system will send a confirmation text message to each person letting them know that they were signed up and how to opt out of the alerts.
Filtering the Alerts:
You are able to set filters for each event when you set up the event in the system. This allows you to do things like only send alerts to trainers, or only send alerts to people showing on a particular day of the event. As people sign up for the alerts, they will be prompted to select the filters that apply to them.
Subscribers are able to edit their filters at any point. They simply navigate to the up form, fill in their phone number and make the adjustments.
Sending the Alerts:
You are able to send text, links and images through the alerts. You can choose what types of information you would like to send.
Examples include:
- Reminders Before the Event
- Show Announcements
- Ring or Timing Updates
- Hospitality Information
- Sponsor Shout Outs
Depending on the types of alerts you would like to send, you can choose who will be the best person or people to send the alerts. It’s easy to do and all you need is a smartphone or computer.
Packages and Pricing:
Subscribers sign up to receive text alerts for free. Event management pays an upfront cost to purchase credits.
Each credit sends one alert to one phone. That means if you send out an alert to 100 people, you will use 100 credits.
We recommend using the filtering system to not only ensure people are receiving information that is useful to them, but also so that you can save your credits.
If you run low on credits during your event, the system will warn you and you will be able to add more credits to your account. If you end up purchasing more credits than you use at an event, they will remain in your account and will be available to you for the next 2 years.
Below, you will find the credit packages we offer. We are always happy to consult with you about which package will work best for your events.
$49: 1,000 credits
$199: 5,000 credits
$349: 10,000 credits
$749: 25,000 credits
$999: 40,000 credits
For horse events in Virginia and North Carolina, we also offer a “Full Service” option. This package includes unlimited credits and requires no set-up by the event staff. Instead, we have a RingSide Pro team member set up the event on the website, attend the event and send the alerts for you. Additionally, the RSP team member will teach your event staff how to send the alerts so that they feel confident sending alerts themselves at future shows. This package starts at $395 / day.
Customer Service:
We want you and your exhibitors to have the best experience possible. Our customer support team is always available via email at hello@ringsidepro.com as well as by phone at (757)812-0385.
Additionally, we encourage event organizers to take advantage of our free phone or Zoom consultations. You can email us to schedule a time for a consultation.
We also offer a free series of tutorial videos on our Youtube channel: https://www.youtube.com/channel/UC62yedG12RVpiKifqZkM1fA. This provides both organizers and exhibitors with quick examples of how to perform common functions.
Learn more at: www.ringsidepro.com
